Slack workspaces

The Slack workspace app lets you connect a Slack workspace to Bnder so users can work from Slack and still see the same workspace in the app.

When does a Slack workspace appear in the app?

A connected Slack workspace appears in Bnder after one of these happens:

  • you sign in to Bnder with Slack and the workspace is already linked
  • you are added to the linked Bnder workspace through the Slack app flow
  • your first valid Slack interaction from the linked Slack workspace provisions your membership

Slack sign-in is for Bnder app and workspace access. Public ticket pages still use email by default, and Discord reporter sign-in is available only on Discord-backed public ticket pages.

What happens if I leave the Slack workspace?

If you are removed from the linked Slack workspace, Bnder removes your Slack workspace membership during the scheduled Slack member cleanup.

After that cleanup has run:

  • the Slack workspace no longer appears in your Bnder app workspace list
  • the related Slack workspace membership is removed from your account data
  • app access that depended on that stored Slack workspace membership is revoked

Notes

  • Slack membership changes are not always reflected instantly because the cleanup runs in the background
  • messages from external Slack Connect workspaces do not add those external users to your Bnder workspace
  • Slack slash command replies are private by default; start the command text with --public when the answer should be posted to the channel
  • Bnder only continues Slack threads where the Bnder bot itself has already replied
  • workspace-specific permissions inside Bnder still apply while you are a member
  • a workspace owner should only reconnect or reinstall the Slack app from trusted workspace settings flows