Lightweight support portal for small teams
Turn customer requests into tasks and help docs.
Bnder gives small teams one place to collect support requests, coordinate follow-up work, and publish reusable answers.
- No credit card required
- Tickets, tasks, and docs stay connected
- Free is enough to start
See how it works
Collect, coordinate, answer, and publish.
Collect
Receive requests from public forms, email, Discord, or the app.
Coordinate
Turn requests into linked tasks so support, product, and operations stay aligned.
Answer
Document the resolution once and reuse it when the same question comes back.
Publish
Share public help docs so customers can solve common questions before opening a ticket.
Support gets messy when requests, follow-up, and answers live in different places.
Bnder connects customer requests, task handoffs, and reusable help docs in one lightweight portal.
Client requests
Receive requests from public forms, email, Discord, or the app.
Task handoff
Turn requests into linked tasks so support, product, and operations stay aligned.
Reusable answers
Share public help docs so customers can solve common questions before opening a ticket.
Product
Support portal · Linked tasks · Help docs
Support portal
Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.
Learn more →Task handoff
Turn requests into linked tasks so support, product, and operations stay aligned.
Learn more →Knowledge base
Share public help docs so customers can solve common questions before opening a ticket.
Learn more →Ticket intake
Collect
Receive requests from public forms, email, Discord, or the app.
See how it works
Not just an inbox. Not just a task board.
Bnder connects the full loop: incoming customer request, internal follow-up, and the reusable answer the next customer can find by themselves.
- Requests become tickets with context.
- Tasks keep the customer context.
- Resolved answers become help docs.
Less duplicate work
Solved issues become reusable docs instead of getting rediscovered in the next ticket.
Faster customer replies
Support always sees the linked follow-up work and can reply with real progress instead of chasing updates.
Better internal handoff
Tasks, tickets, and documents stay linked so work can move between teams without losing context.
Growing self-service
Public documents reduce repeat ticket volume over time and make your support load more predictable.
Explore the full support-to-delivery loop
Connected product surfaces
Each surface solves a different part of the same workflow, from inbound requests to public knowledge.
Tickets & Customer Requests
Capture customer requests through the app, email, Discord, or a public portal, then keep team follow-up visible in Slack or the workspace channel people already use.
- Capture inbound work from public forms, email, Discord, or the app, with Slack available for team follow-up and workspace notifications
- Create linked tasks directly from tickets to keep execution aligned
- Publish solved issues as internal or public knowledge to reduce future volume
Effortless Task Management
Manage tasks with easy Kanban boards. Customize workflows, assign tasks, and get deadline alerts — all in one place.
- Create and manage tasks with flexible kanban workflow boards tailored to your needs
- Oversee multiple projects seamlessly to increase team efficiency
- Assign tasks to specific team members or roles for clear accountability
Simple Knowledge Sharing
Organize and share team documents effortlessly. Use markdown for clear, searchable knowledge management.
- Group documents by topic within projects for quick access
- Use markdown to create clean, structured documentation without hassle
- Make knowledge easy to find and share, improving team collaboration and productivity
Calendar & Deadline Tracker
Sync events and deadlines. Share calendars with your team and connect to Google Calendar for seamless scheduling.
- Schedule and manage events with team invitations and reminders
- Export and sync your calendar with popular apps like Google Calendar and Outlook
- View task deadlines alongside your events for comprehensive project timeline management
File Management
Store and share files securely in the cloud. Attach files to tasks, events, and documents, ensuring your team has access to all relevant information in one place.
- Keep attachments and working files inside the same workflow as tickets, tasks, and docs
- Share the latest file version directly from the workspace instead of chasing links
- Store project assets where support, product, and operations can all find them
Trusted by support, product, and operations teams
Teams use Bnder to keep customer requests, internal execution, and public knowledge connected instead of spreading the workflow across separate tools.
Use cases
Start with the support workflow your team needs.
Begin with the workflow closest to your team and keep tickets, tasks, and help docs connected as you grow.
Support portal
Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.
Learn more →Help center with ticket form
Give customers one place for answers, requests, and a support workflow that stays connected to your team tasks.
Learn more →Client portal
Collect client requests, coordinate follow-up, and publish shared information in one public portal.
Learn more →Bug report portal
Let users send clear reports, turn confirmed issues into tasks, and publish answers when the fix is ready.
Learn more →Email to ticket
Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.
Learn more →Discord community support
Collect support requests from your Discord community, coordinate follow-up in Bnder, and turn repeated answers into public knowledge.
Learn more →Pricing
Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.
Free
The no-cost baseline for workspaces that do not need paid seats yet.
Free features:
- Unlimited tasks
- Unlimited documents
- Unlimited events
- 100 MB file storage
- 2 projects
- 2 milestones
- 3 labels
- 5 topics
- Weekly and monthly recurring tasks and events
- 1 managed .bnder.page domain
- Calendar integrations and webhooks
Starter
Friction removal for growing workspaces. Starter raises the limits that teams hit first and unlocks the collaboration basics that make the app faster to use.
Everything in Free, plus:
- +1 GB file storage per Starter seat
- +3 projects per paid seat
- +5 labels and +15 topics per paid seat
- Configure task custom fields
- File attachments in task comments
- Full task history and full task comments
- Task subscribers and workspace search
- Weekly and monthly recurring tasks and events
- Managed .bnder.page domains scale to 1 per paid Starter seat
- Basic booking links and webhooks
- Ticket Kanban view for support workflows
- AI label suggestions and AI todo suggestions
- Slack, Discord, and in-app notifications
Pro
Operational power for teams running support, scheduling, and advanced task workflows. Pro keeps the same seat model and adds deeper automation.
Everything in Starter, plus:
- 3 GB file storage per Pro seat
- +5 projects per paid seat
- Daily repeats and configurable repeat end dates
- People view, task relationships, and auto priority
- AI comment summaries and higher AI chat limits
- Reply-by-email and email routing
- 1 customer-owned hosted mailbox per Pro seat
- Ticket SLA policies and multi-customer workflows
- Advanced booking rules and longer log retention
- Page-domain slots scale to 1 per paid Pro seat (custom or .bnder.page)
- Virtual coworker automation and advanced actions
Frequently Asked Questions
Integrations
Integrate with your favorite tools without making Discord the only collaboration surface. Bnder supports Slack and Discord workspace apps, calendar integrations, API access, GitHub, and more.
Integrate with your favorite calendar app to sync events and deadlines
API access to integrate with your existing tools and workflows
Slack and Discord integrations keep workspace conversations and notifications connected to tasks, events, and knowledge
Great uptime
The bot infrastructure is designed to be highly available. We aim for a yearly uptime of 99.99% or more. This means that the bot is almost always available and you can rely on it.
Great support
Have questions or need assistance? We are always there to address your concerns and provide expert guidance. Your success is our priority.
Fast & secure
You should not mind about the speed and security of your processes. We are here to make your project management workflows as easy as possible while securing your data.