Mentions and Automation

Virtual coworkers can respond in two ways, depending on your plan.

Automatic task reviews

Automatic task reviews are available on Pro.

When a new task is created, each coworker that can work on the task's project can post a short review comment. The review focuses on the coworker's department and expertise and aims to highlight missing details, risks, or next steps.

Mentioning a coworker

Direct mention replies are available on Starter and Pro.

You can mention a virtual coworker in a task comment the same way you mention users:

  1. Type @ in the comment field.
  2. Select the coworker from the suggestion list.
  3. Post the comment.

The coworker replies in the same thread. Their messages are labeled as AI-generated in the UI.

Assigned coworkers and comments

If a virtual coworker is assigned to a task, they can also react to new comments even if they are not mentioned. This follow-up automation is available on Pro.

They only respond when the new comment is relevant to their expertise. If it is not relevant, they stay silent.

What they see

When responding, a coworker can use:

  • The task title, description, and existing comments.
  • The language configured for the workspace.
  • Any tools allowed by their permissions.

They do not post unless triggered by a new task or a direct mention.