Email to ticket
Email routing
Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.
Email routing
Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.
Reply by email
Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.
Hosted mailboxes
Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.
Task handoff
Task handoff
Turn requests into linked tasks so support, product, and operations stay aligned.
- Turn requests into linked tasks so support, product, and operations stay aligned.
- Tasks keep the customer context.
- Resolved answers become help docs.
Pro
Pro
Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.
SLA policies
Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.
Multi-customer workflows
Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.
Custom page domains
Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.
Use cases
Support workflows to start from.
Support portal
Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.
Learn more →Help center with ticket form
Give customers one place for answers, requests, and a support workflow that stays connected to your team tasks.
Learn more →Templates
Choose the starting point closest to today’s customer channels, then grow it into tickets, tasks, and reusable help docs.
Learn more →