Support portal

Create a support portal for customer requests.

Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.

Public help docsTicket intakeLinked tasksReusable answers
Bnder ticket workflow screenshot

Support portal

Help docs + Ticket form

Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.

Help docs

Share public help docs so customers can solve common questions before opening a ticket.

Ticket form

Receive requests from public forms, email, Discord, or the app.

Booking links

Bnder connects the full loop: incoming customer request, internal follow-up, and the reusable answer the next customer can find by themselves.

Task handoff

Task handoff

Turn requests into linked tasks so support, product, and operations stay aligned.

  • Turn requests into linked tasks so support, product, and operations stay aligned.
  • Tasks keep the customer context.
  • Resolved answers become help docs.

Knowledge base

Knowledge base

Share public help docs so customers can solve common questions before opening a ticket.

Internal notes

Document the resolution once and reuse it when the same question comes back.

Public articles

Share public help docs so customers can solve common questions before opening a ticket.

Ticket context

Tasks keep the customer context.

Ticket intake

Collect

Receive requests from public forms, email, Discord, or the app.

Public form

Receive requests from public forms, email, Discord, or the app.

Email

Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.

Support portal

Publish help docs, collect tickets, and keep follow-up work connected in a lightweight workspace.

Discord

Collect support requests from your Discord community, coordinate follow-up in Bnder, and turn repeated answers into public knowledge.

App tickets

Receive requests from public forms, email, Discord, or the app.

See how it works

Not just an inbox. Not just a task board.

Bnder connects the full loop: incoming customer request, internal follow-up, and the reusable answer the next customer can find by themselves.

  • Requests become tickets with context.
  • Tasks keep the customer context.
  • Resolved answers become help docs.

Pricing

Free is enough for a simple portal and internal workflow.

Free is enough to start with a basic portal and internal workflow. Starter removes growing-team limits. Pro adds email routing, reply-by-email, hosted mailboxes, SLA policies, multi-customer workflows, and custom page domains.

Use cases

Support workflows to start from.

Help center with ticket form

Give customers one place for answers, requests, and a support workflow that stays connected to your team tasks.

Learn more →

Email to ticket

Use Bnder for email routing, replies from the workflow, and connected follow-up tasks and help docs.

Learn more →

Discord community support

Collect support requests from your Discord community, coordinate follow-up in Bnder, and turn repeated answers into public knowledge.

Learn more →

Start from a real example

Explore demo portals built with Bnder for SaaS help centers and bug report workflows.

Lunaro Metrics known issues article with public workaround steps
Known issues turn repeated support questions into reusable public answers.

Help Center

Lunaro Metrics Help Center

Small SaaS, AI, and indie software teams

See how a small SaaS team can publish help docs, collect private support requests, and turn repeated questions into reusable answers.

Tracepine private bug report intake form filled with demo browser and reproduction details
Users can report bugs privately without creating public issue threads.

Bug Reports

Tracepine Bug Report Portal

Software teams, browser extensions, plugins, games, and devtools

See how a small software team can collect private bug reports, publish known issues, and turn repeated problems into reusable help docs.