客户门户
让用户提交清晰报告,将确认的问题转成任务,并在修复完成后发布回答。
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
任务交接
任务交接
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
知识库
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
发布帮助文档、收集工单,并在轻量工作区中保持后续工作连接。
See a bug report portal example
Tracepine is a fictional browser extension for annotated screenshots. Its demo portal shows how a small software team can collect private bug reports, publish known issues, and turn repeated problems into reusable help docs.
Bug reports submitted through a Bnder portal become private tickets for the team. They are not publicly listed. Confirmed issues or workarounds can be published as known issues or help docs.


