May Release Notes

App

You can now enable browser push notifications in your user settings.
You can now use Slack as a login provider.
You can now upgrade from starter to pro seats directly in the app.
Multiple seats with different tiers can exist in the same workspace.
Multiple users can have separate subscriptions in the same workspace.
Added a new organization chart for teams, members, hierarchy, leads, managers, and routing status.
Added inline team and member editing without extra dialogs.
Added drag-and-drop hierarchy editing with undo/redo, search, filters, zoom, and PNG export.
Added empty-state onboarding for new workspaces.
Discord role import now creates readable teams with members instead of raw IDs.
Added team templates for common workspace structures.
People teams are now the source of truth for team-based work and permissions.
Removed the old Discord-role permission fallback.
Added admin warnings for stale references, empty teams, missing team owners, inactive routing targets, and risky routing policies.
Added security hardening for Firestore access, Discord request verification, and API-key permission checks.
Added a new permission matrix grouped by module.
Added an effective permissions view for teams and members.
Improved member avatars, sticky headers, permission explanations, and mobile behavior.
Verified members are prioritized when that workspace setting is enabled.
Added an animation when a background tab opens

Merged the milestone and task tabs in project settings.
Moved task filters directly above kanban boards.
Made the view mode switcher more prominent above kanban boards on larger devices.
Added a progress indicator showing when a task becomes draggable after long press.
Tasks can now be assigned to People teams, not only individual members.
Team-assigned tasks can be visible to team members with read-only access.
Automatic handoff now supports vacation replacements and unavailable users.
Task filters now support custom teams.
Deadline reminders now include the duration until the deadline.

Tickets can now be filtered by no assignee.
You can now add your own IMAP/SMTP mailboxes for inbound and outbound ticket messaging.
Custom Bnder Pages branding now applies to ticketing emails.
Added a new ticket filter option to show all unresolved tickets.
Webhook logging now also applies to ticket create, update, and delete events.
Tickets now support the same people view that tasks already had.
Public ticket pages on Bnder Pages now support Slack login for Slack workspaces.
Ticket routing can now use teams, availability, capacity, rotations, fallback rules, and vacation replacements.
Routing observability now shows why someone was assigned, including matched policy, skipped candidates, capacity score, fallback path, and history.
Manual assignee changes can now track an override reason.
Admin warnings now highlight conflicting policies, empty teams, inactive targets, and unreachable fallbacks.

Added a loading indicator to show when calendar events are loading.
Moved calendar controls next to the calendar area.
Calendar now defaults to day view on small devices.
Events can now include teams as invitees.
Team invitees now get the right event visibility.
Capacity can now account for calendar load, PTO, out-of-office periods, exceptions, and holidays.
Vacation and replacement settings now feed into routing and handoff behavior.