Contact support

For account, billing, product, or security questions, email contact@bnder.net.

Before you contact us

Check Troubleshooting for sign-in, missing workspaces, and app problems. For ticket intake or replies, check the Ticket FAQ.

Help us understand the problem

Include:

• the workspace and feature involved;
• what you were trying to do and the steps that led to the problem;
• what you expected and what actually happened;
• the error message, approximate time, and time zone;
• your device and browser, if the issue concerns display or interaction.

A screenshot can help. Remove passwords, API keys, private customer information, and other sensitive content before sending it. Never send your password or sign-in code.

For billing questions, identify the account or workspace and the charge you are asking about. Do not send full payment-card details.

Community discussion

Join the Bnder Discord community for general questions and discussion. Use email for private account details or security reports; public community channels are not a private support inbox.