Panduan ini berbahasa Inggris. Aplikasi menggunakan bahasa pilihan Anda.
Languages
The language configuration affects the output language of the bots.
Supported languages
- Bulgarian
- Arabic (Saudi Arabia)
- Arabic (United Arab Emirates)
- English
- English (United Kingdom)
- German
- Spanish
- Spanish (Mexico)
- French
- Hindi
- Italian
- Japanese
- Korean
- Portuguese (Brazil)
- Russian
- Simplified Chinese
- Turkish
- Polish
- Dutch
- Indonesian
- Vietnamese
Workspace languages
The app also provides translated CRM integration setup, import progress, recovery instructions, connected customer information, and duplicate-review guidance. Service names such as Stripe and Square, technical identifiers, and customer data received from a connected service keep their original wording.
Workspace administrators can set the default language for a workspace. Bots respond in the workspace language when it is available, unless user language preferences are enabled and the user has selected their own language.
Change workspace language via the bot
Set language
Change workspace language via the app
- Open the app.
- Navigate to the settings from the sidebar.
- Select the language you want to use from the dropdown menu.
User preferences
Users can set their preferred language for the bot to respond in. The bot will respond in the user's preferred language if it is available.
Set language
This can be disabled by a workspace administrator via the command:
Enable or disable user language preferences
If set to false, users' preferences will be ignored and the workspace language will be used.